FAQ

What conditions do you normally treat?

Our main areas of interest are women’s health and fertility (Nicole), and pain (Trevor).

However, we are a general health clinic and we are qualified to treat a wide variety of conditions.

Are you professionally qualified and registered with the Chinese Medicine Board of Australia?

Yes.  Nicole and Trevor each hold a Bachelor of Health Science in Traditional Chinese Medicine degree from the University of Technology, Sydney and are CMBA nationally registered acupuncturists and Chinese herbal medicine practitioners.  We are also members of the Australian Acupuncture and Chinese Medicine Association (AACMA).

What are your opening hours?

We take appointments from 11am to 6pm Monday to Friday.

Where are you located?

Our clinic is conveniently located in the Dymocks Building, 428 George St, Sydney, between Myer and The Strand Arcade (we are about halfway between Town Hall and Wynyard Stations)

Our address is Suite 16, Level 10, 428 George St, Sydney.

Will I be able to claim a health fund rebate?

This depends on your level of private health cover.  Please check with your health fund to be sure.  Most health funds now offer cover for acupuncture and some cover Chinese herbal medicine.  We are registered with all major health funds.

Can I claim on-the-spot?

Yes, for eligible patients our HealthPoint facility means you receive your rebate on the spot, and only pay the gap amount.  The exception to this is HCF customers, who are able to process their claim at the HCF office across the road from us.

Do you accept credit cards?

Yes, we accept MasterCard and Visa, but not American Express.

How many treatments will I need?

This depends on your specific health condition.  If you would like to find out more please give us a call or email us, so that we can discuss your condition.