General Information

Clinic Hours 

We are open Monday to Friday.  Our first appointment time is 9am, and our last appointment time is 6pm.  However, we may take appointments outside these hours – please ask.

To make an appointment or to ask how we can help you, please call 9223 4777.  If we don’t answer during business hours we are probably with another patient, so please leave a message or send us an email and we will reply within the hour. 

Arrival Time 

For your first appointment we ask you to arrive 5 minutes early to fill out a medical history form.  If you are running late, we appreciate a quick courtesy phone call as it will affect appointments following yours.

How long is a treatment?

We advise allowing at least one hour for your initial visit.  If you are pressed for time, please inform us on arrival and we will adjust the length of treatment accordingly. 

For your subsequent visits we recommend you allow 45 minutes to one hour.

What if I need to cancel?

We understand that at times it may be difficult to keep your appointment.  All we ask is that you provide us with at least 24 hrs notice if you are unable to attend.  This way we can accommodate other patients who also require treatment.

For short-notice (less than 24 hours) cancellations or missed appointments we reserve the right to charge you the full appointment fee.

Fees

For our fees, please click here.